Category: Industry Posted: Wed, Apr 1st 2020 at 8:01 AM With the ongoing COVID-19 situation, the NRCan NDTCB is working to ensure the health and safety of the public and our team members in accordance with all public safety guidelines. We are closely monitoring the situation and will adjust our business practices and client services rapidly as required. We remain at the ready to assist you as best as we can throughout this situation. We will keep you updated on any developments. At this time, certification processing and services are likely to be disrupted, delayed, and/or postponed.Temporary accommodations and extensions relating to initial certifications and renewals/recertifications will be provided for select candidates. Currently, the accommodations are:
The appropriate extension accommodations will be applied automatically (no need for candidate to submit a request) without re-issuance of the corresponding paperwork or documents. As conditions evolve, we will adjust services accordingly—temporary accommodations and extensions may be amended or applied as required. Please check our website regularly for further updates on this rapidly evolving situation. For more details, please contact our office. Contacting and communicating with the NDTCB:At this time, we strongly advise that clients and certificate holders refrain from mailing, shipping or faxing certification-related documents and communications; we will be maintaining communication services via email and telephone. We will also not be providing in-person client services at our local office at this time. We encourage clients to provide the NRCan NDTCB with your most up-to-date personal email address and telephone number to avoid interruptions in communication. For all telephone inquiries, please call our main telephone line: 1-866-858-0473 For email inquiries, send your emails to our main inboxes listed below: The health and safety for the public is a priority for the NDTCB—we appreciate your understanding and support.
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